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Privacy Policy

This page describes our privacy policy that you are accepting by visiting our site and shop at StelAirProducts.com. Terms can change and be updated without notice.

Collection of Personal Information
It is up to you whether or not you provide us with information. We receive and store the information you enter on the website or give to us in any way. If you choose not to provide certain information there may be features unavailable to you. The information you give for example through direct email or the contact form will be used to reply and communicate with you and to possibly improve the user experience in our websites.

We keep the information provided when you make a purchase. This is used to communicate with you. Some of this information is shared with shipping companies to ensure delivery of your order.

COOKIES: Our websites use cookies. We may receive information about the type of browser you use, general location, and type of computer you are using to access the website. This information may be used to present you with advertising or direct you to a store that will best serve your location.

If you sign up for our newsletter or free programs using your email you will first receive a confirmation email followed by related emails with products or information to match your interests. These emails will contain cookies that indicate whether or not the email was opened and links clicked. You may receive other emails from other sources regarding our products and services.

More About Cookies
A cookie is a short piece of code transferred to your device browser so our system can recognize your device. For example; you may have visited our store and put a product in the “Cart”. The cookie “remembers” you were here and will keep your item in the cart for your return.

To inhibit or be notified of the storing of website cookies to your browser just follow the instruction on your specific browser to turn on notifications or storing cookies off.

To have a smooth and uninterrupted visit and shopping experience, it is recommended that you leave the setting on.

Information Sharing Protocol
Information may possibly be provided to third-party service and product providers. For example; fulfillment warehouses, email, postal and courier services, joint businesses, and other operators and service providers that are contracted to fulfill and deliver your order.

Information can be used for analyzing data, marketing services, credit card merchant processing services, customer service providers and other such industries. They can record or access personal information required to fulfill the service provided.

Customer information is considered a business asset and can be transferred to a new business owner in the event of a sale.

Information will be released if we believe it is required to comply with the law.

iFrame and Embedded Third-Party Content
There may be embedded content from other websites like images and videos. These may use their own cookies to collect your user data like tracking and interaction with their publication.

Analytics Coding
Analytics tracking code is included in this website. They have their own privacy policy. To opt out please follow their directions.

Security from Hacking Information
The information collected from you using third-party programs are subject to their policies. AWeber, Shopify.

Our website used SSL (Secure Sockets Layer) and is monitored for hacking but not guaranteed. If you leave a comment on the website the data collected is shown on the comments form. Your IP address and browser user agent string to help detect potential spam.

If you have a Gravatar associated with your email address used in the Comment, your profile picture will be publicly visible as soon as your comment is approved. Here is more information on the Comments Policy.

Third-Party Advertisers
Our website links to other websites and may include advertisers links. These third-party links are not subject to our privacy policy. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.

If you choose not to receive news and/or promotional emails from us you may “unsubscribe” any time by clicking the unsubscribe link in the email. Alternatively you can send us an email requesting we remove you from the email contact list.

Children’s Privacy

Children under 13 are not allowed to access our service without the supervision of a parent or guardian.

Information Collected
This is a list of some examples of your information collected. The list is not complete and will change with law and technology.

IP address
login email
login password
type of computer
browser used
purchase history
products viewed
products searched
products purchased
total time of visit
time of visit
pages viewed
products put in cart

Data Retention
Data is retained for as long as we believe there is a customer / user relationship. This may be an indefinite term.

If you want to remove a comment or delete a file please contact us. If the law allows for deletion we will do so at your request. This will not include anything we must to retain for legal, administrative, or security purposes.

European Data Protection
The personal information for persons visiting from European countries are managed as described above.

If you have any questions regarding the privacy policy of Stel'Air Products Inc. you may contact us